Frequently Asked Questions

Reservations

A. Reservation Launch for MusicFest 2020 is August 28th, 2019 at 10am CST. On reservation launch day, call the Dickson Productions office at 512-295-3300 (Local), 1-888-754-8447 (Toll Free) or 00-1-512-295-3300 (International). Please be patient, phone lines will be busy. We personally take each reservation to assure your reservation is confirmed to your specifications.

A. Call Dickson Productions during starting August 28, 2019. You may experience busy lines or be placed on hold. Please be patient as we assist each customer as quickly as possible. It is well worth the time to get on board for this one-of–a-kind, premier festival. Once Dickson Productions receives your deposit, we will confirm your reservation (based on availability) and email your receipt. A $100 non-refundable deposit is required to make a reservation and applies to your package. Remember: first come, first served!

A.  With these three simple steps:

1. You (and those wanting to attend the festival with you) should all sign up for the online newsletter and stay tuned for the reservation launch announcements.

2. Once the website is updated (announced via the online newsletter) be sure to review and have several lodging choices in mind.

3. Call immediately when reservations launch. Please be patient and understand that phone lines will be busy. You will eventually get through. 

A. Lauded by musicians and fans as the “The Super Bowl of Texas Music,” that nickname kinda says it all. Known as the original premiere and unique festival combining sport, song and adventure with a like-minded community. People creating memories for a lifetime. Good people, great music, best of times.

A. If/when the festival is “SOLD-OUT” immediately sign up for the Waitlist. The wait list will be contacted in the order received for availability.

A. More and more fans are arriving earlier, staying later or both, to enjoy more world-class skiing, get settled in, or relax before/after the big fest. Get a little more fireside or hot tub time or take advantage of flight schedules. If you would like to add extra nights to your MusicFest package, call us at 512-295-3300.

A. Payment in full for MusicFest 2020 is due October 22, 2019 by 6:00pm CST.

A. You’ll receive an invoice from us soon after you make your reservation. To pay the balance you can pay online, mail a check or call us with your credit card information. (for your security, credit card information is not kept). If mailing a check, please make sure to note your room leader so we know which reservation to put you under. You may also pay via PayPal here

A.  Yes. If you have a large group of friends, you may ask for rooms close to each other. This request is based on the availability of the property but not guaranteed.

A. A VERY limited number of 4-day music passes MAY be made available, in December, however, there are no guarantees this ticket will be made available. Details of how and when to purchase these credentials are provided via the Official MusicFest Mailing List.

There are no individual concert tickets available, but everyone is welcome to enjoy the daily free MusicFest outdoor concerts.

A. Yes. If you are a current MusicFest attendee, you will have the exclusive opportunity to have first rights to make a reservation for the following year prior to sales being opened to the public. Look for the details in the MusicFest welcome bags at check-in and stay tuned to the MusicFest E-Newsletter and sound media for ” Pre-Reservation” announcements. 

A. Each year for 19 consecutive years the festival sells out in record time. Stay tuned to the online newsletter for reservation launch dates. Before calling in, have an idea of the style, price range and the size condo(s) you will need. If you have a mid to large size group, do your best to know the exact number in the group and type of lodging that will best accommodate everyone. Don’t wait to make your reservation.  If this year sells out, be sure to sign up on the online wait list, many are able to attend this way.

Packages

A. The MusicFest package is an exceptionally affordable package comparable to nothing of its kind. The price includes 5 nights lodging, 4 full day lift passes plus one-night skiing pass for Steamboat’s incredible world-class skiing and The MusicFest credentials for a marathon of genuine music and great times. Add $89 for tax & services. These HIGHLY discounted rates extend to even the most prestigious and luxury lodging MusicFest offers. Be sure to review all MusicFest lodging to determine the best vacation experience for you and your guest(s). To put into perspective how much you save; if you purchase a four-day pass “at the window” in Steamboat, you’d pay $615! This $615 four-day pass is INCLUDED in your MusicFest package.

A. DP highly advises travel insurance of your choice in the case of any type of trip cancellation, interruption, or other issues. Visit Travelguard.com below for more information or consult your own provider for details.

A. Please see the the MusicFest Tour Terms & Conditions (“Agreement”)  for the lift ticket refund policy as set by the Steamboat Ski Resort Corporation. Your lift pass also provides access to the new high-speed Gondola with access to many shows on the mountaintop itself – ONLY at MusicFest.

Transportation

A. Click here for information about airport shuttles and flights into Steamboat (Hayden) the closest major airport to any ski resort. Use the trusted and dependable GoAlpine Shuttle service which offers discounts to MF guests, or try  Storm Mountain Express. Plus, see information to contact Steamboat Central Reservations for air reservation questions and purchasing. (Dickson Productions, Inc. does not sell air or shuttle transfer services).

A. Air, motor coach or drive, it’s up to you. Steamboat is an easy, beautiful drive and many choose to drive from all over the country. Others choose to fly; Steamboat has the closest major airport of any resort in the Rockies, about 20 minutes from the slopes, or fly into Denver and take the shuttle.

A. DP highly advises travel insurance of your choice in the case of any type of trip cancellation, interruption, or other issues. Visit Travelguard.com below for more information or consult your own provider for details.

Music

A. The official MusicFest event program and schedule will be provided at check-in. This program will provide details on the day to day performance schedules at a multitude of exclusive MusicFest stages, venue locations/description, artists’ information, special shows and much more. Schedules will only be posted via the (optional) MusicFest Mobile app prior to this (fees apply for first time users). MusicFest is known for announcing additional artists in the on-site schedule. Also, stay tuned to the online newsletter for new artists updates.

A. A VERY limited number of 4-day music passes MAY be made available, in December, however, there are no guarantees this ticket will be made available. Details of how and when to purchase these credentials are provided via The Official MusicFest Mailing List.

There are no individual concert tickets available, but everyone is welcome to enjoy the daily free MusicFest outdoor concerts.

Lodging

A.  Yes. If you have a large group of friends, you may ask for rooms close to each other. This request is based on the availability of the property but not guaranteed.

A. The MusicFest offers the widest variety of quality luxury Condos, Lodges and Hotels, unlike any other! The majority of our accommodations are ski-in/ski-out or situated just steps from the slopes. Also Steamboat’s “design” provides the nightlife, concerts, and restaurants within walking distance from most lodges. Plus, there’s an elaborate free shuttle system that takes you just about everywhere including the grocery store. No need to drive! Lodging is inspected by DP associates for quality, amenities and service. Visit our Lodging page or call us for more information.

SKi / Snowboard

A. Not at all. Skill levels in Steamboat range from beginners to extreme expert. We encourage beginners by offering MusicFest full day adult group lessons at a big discount. No matter how you ski, everybody has a blast!

A. We provide you with a “non-skier” discount book. Not only are there numerous non-skier activities available in the resort, but the overwhelming amount of unique music and activities in this beautiful setting will keep your schedule as full as you desire. As one of the (non-skier) musicians noted “the skiing and snowboarding is only a perk to all you could possibly want with the concerts, outdoor shows, acoustic shows, songwriter tributes…” Your lift pass also serves as rides to the many shows on the mountain – ONLY at MusicFest.

A. Sorry, it’s not a new drink! It’s a light, dry, powdery snow that is the most enjoyable to ski on. It’s unique only to Steamboat, a result of Steamboat’s location in the Rockies. Another reason Steamboat and the MusicFest is so famous!

A. Lift tickets and pre-purchased deeply discounted ski and snowboard rentals will be provided at check-in, along with event credentials and activity guide, welcome bag, discount book, trail maps and other goodies.

A. Absolutely. We offer the upgraded sports package (not the standard recreation equipment). Our skis, boots and poles offered are the newest equipment available. You may request high performance equipment; you’ll be charged an additional fee starting at approximately $10.00 per day for this equipment.

A. Yes, we utilize a multitude of quality shops, and the shops offer on-site storage, so you don’t have to carry your equipment. These shops are located on or very near the mountain base or next to your lodging.

A. When you pre-purchase highly discounted rental through DP, you are treated with the highest priority. This includes additional quality equipment, increased staff for quick service, extended hours of service, and DP has many rental companies participating to assure a better, faster customer service, near your lodge, that you desire.

A. About half the cost of retail. That’s right, 50% savings!

A. Please see the the MusicFest Tour Terms & Conditions (“Agreement”)  for the lift ticket refund policy as set by the Steamboat Ski Resort Corporation. Your lift pass also provides access to the new high-speed Gondola with access to many shows on the mountaintop itself – ONLY at MusicFest.

Other

A. It’s three years filming of this premier festival by five MusicFest musicians. Professionally produced and edited, it captures the “behind the scenes” scenes! Plus footage of live performances, fans, artists interviews and much more as seen by the unique and sometimes hilarious perspective that only some MusicFest artists could catch on film. Plus, additional footage provided by ME TV (Austin, TX). A great collection for the seasoned festival attendee, first timer or anyone that enjoys genuine music. Get your DVD when making your reservation. (Some convenience fees apply.) Proceeds benefit The Center for Texas Music History and the five musicians.

A. An experienced staff of over 70 Dickson Production representatives and associates will be in Steamboat to oversee all operations and answer any questions. Dickson Productions has an office in Steamboat, central to the festival itself, with set hours. At check-in and online we provide you all our contact information. Stop by and visit us at the desk or catch us at any of the many events.

A. Simply, buying power. Dickson Productions is the largest ski group of its kind in the nation. We supply the highest quality accommodations and services. Plus, the music, extra events and activities are largely supported by sponsors and Steamboat Ski Resort, at no added charge to your trip price.

A. DP highly advises travel insurance of your choice in the case of any type of trip cancellation, interruption, or other issues. Visit Travelguard.com for more information or consult your own provider for details.

A. It’s the official shopping epicenter of all things MusicFest and artist merchandise. The widest variety of shirts, caps, gadgets and souvenirs…more than any fest of its kind. Be sure to check out the official MusicFest program for location and hours.